{"xsrfToken":"79afd317d4d17c8304b0a4bae6ac587c39f421ec_lout","branding":{"id":"2","key":"support","name":"Convirtio Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c74436","headerLinkHoverBGColor":"#c74436","headerBadgeColor":"#c74436"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff7a3282-8f11-41a8-8b07-ee7b20fa5c5b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzBiY2IzOS0yNTM3LTQ2YzQtYmNkMy01NGNkMDBhNTllZGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmN2EzMjgyLThmMTEtNDFhOC04YjA3LWVlN2IyMGZhNWM1YiI6WyJyZWFkIl19LCJleHAiOjE3NTE1Njg1MzksIm5iZiI6MTc1MTU2NzkzOX0.8Vi8C3_vpMg2cj2_tuoclQJiqrmdhxmnmm1RnU0oqeI&client=570bcb39-2537-46c4-bcd3-54cd00a59edc&mode=fit","logoId":"ff7a3282-8f11-41a8-8b07-ee7b20fa5c5b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Convirtio Support Center","sharedPortalName":"Convirtio Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Convirtio Support Center","sharedPortalName":"Convirtio Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"support","projectId":10021,"serviceDeskId":2,"name":"Convirtio Support","description":"<p>Welcome! You can raise a Convirtio Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[3],"key":""},{"id":"17","name":"Make a change to my website","descriptionHtml":"","callToAction":"Make a change to my website","introHtml":"<p>Do you need to add a new page, feature or make a change to your website? Submit a request here and we'll happily get it done for you.</p>","icon":10458,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[3],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[3],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[3],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[3],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://convirtio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[17,15,16,14,9,10,11,12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzBiY2IzOS0yNTM3LTQ2YzQtYmNkMy01NGNkMDBhNTllZGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE1NjkxMzksIm5iZiI6MTc1MTU2NzkzOX0.tsp488gbjlj8q89nuYHRDfEdjLd_IKLw9mMVkyqbnug","targetCollection":"upload-project-10021","endpointUrl":"https://api.media.atlassian.com","clientId":"570bcb39-2537-46c4-bcd3-54cd00a59edc","tokenDurationInMins":20}},"sharedPortal":{"name":"Convirtio Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:tss-simple-cloud-files__sd-portal-request-create-property-content","name":"","html":"<div class=\"ap-container\" id=\"ap-tss-simple-cloud-files__sd-portal-request-create-property-content\">\n\n <div class=\"ap-content \" id=\"embedded-tss-simple-cloud-files__sd-portal-request-create-property-content\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"tss-simple-cloud-files\",\n \"uniqueKey\":\"tss-simple-cloud-files__sd-portal-request-create-property-content\",\n \"key\":\"sd-portal-request-create-property-content\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://www.jirafiles.com/browse-issue?servicedesk=1&create=1&requestId=&projectKey=SUPPORT&projectId=10021&isAdmin=false&isProjectAdmin=false&xdm_e=https%3A%2F%2Fconvirtio.atlassian.net&xdm_c=channel-tss-simple-cloud-files__sd-portal-request-create-property-content&cp=&xdm_deprecated_addon_key_do_not_use=tss-simple-cloud-files&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxOGE4ZGZiMDBiMDlmYTczZmUxNjc4ZGRmYzQ3NWRhM2NkNjVlYTQxOGI4OWM4MjExNmNkYWU1MDE0MTdjMDcyIiwiaXNzIjoiZjdmNGNjZmEtNTc5Zi0zNTNjLTg4YzgtNWY0ZTQ1NmIzNTllIiwiY29udGV4dCI6e30sImV4cCI6MTc1MTU2ODg0MCwiaWF0IjoxNzUxNTY3OTQwfQ.7J_Q4UZS8h23FkRbVahHmo79JuWNmUSIPxJ6N-FX9Ek\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImY3ZjRjY2ZhLTU3OWYtMzUzYy04OGM4LTVmNGU0NTZiMzU5ZSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2NvbnZpcnRpby5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9jb252aXJ0aW8uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1VQUE9SVCIsImlkIjoiMTAwMjEifX19LCJleHAiOjE3NTE1Njg4NDAsImlhdCI6MTc1MTU2Nzk0MH0.1zjBPAV3W9Ax91dgVPYLyaFctvrwFoG-_wpDqDY-jck\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://convirtio.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://convirtio.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"10021\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"10021\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\"}\",\n \"timeZone\":\"America/Denver\",\n \"origin\":\"https://www.jirafiles.com\",\n \"hostOrigin\":\"https://convirtio.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}